HforHosting strives to
provide the best possible service to all our customers, but we
will not tolerate any unlawful activity or abuse on our servers. HforHosting reserves the right to
change this Policy any time, so please, check this page at least
once a month or when in doubt. We respect freedom of speech and expression unless it is harmful
to others. These brief guidelines are imposed to protect you,
other HforHosting customers and us against such harm.
Payment Policies, Fees, Refunds and Cancellation
Full payment is required before any hosting service is rendered,
which includes renewals. Prepayment is due each 30 days following
the date the account was established. Billing will continue until
you cancel your hosting account. You may cancel at anytime.
As a policy, we do not offer credits or refunds for hosting time
already expended.
Account Cancellation
You may cancel at anytime. To cancel your account, please contact
Customer Service via contact form. You must forward your initial
welcome email as confirmation of your identity. Notification of
cancellation must be received at least five business days prior to
your cycle date, with the cycle date being the day of the month
you sign up, in order to avoid charges in full for the next cycle.
It is the Client's Responsibility to secure email confirmation
from HforHosting that account has been cancelled. If the
client has not yet received email confirmation of account
cancellation, then the account remains active, and you will
continue to be charged.
If cancellation is done by HforHosting due to restrictions
violation, there will be no refund. HforHosting will only
allow for the discount if cancellation is not the fault of the
client, as determined by HforHosting. All monetary
transactions are in $US dollars. Additional features can be added
at any time. Monthly feature prices are not prorated. HforHosting
Network reserves the right to change prices at any time.
Indemnification Policy
You agree to use all HforHosting services and facilities
at your own risk. HforHosting specifically disclaims all
warranties of merchantability and fitness for a particular
purpose. In no event shall HforHosting be liable for any
loss, or loss of data, or other commercial damage, including but
not limited to special, incidental, consequential or other
damages. Customer agrees that it shall defend, indemnify, save and
hold HforHosting harmless from any and all demands,
liabilities, losses, costs and claims, including reasonable
attorney’s fees asserted against HforHosting, its agents,
its customers, officers and employees, that may arise or result
from any service provided or performed or agreed to be performed
or any product sold by customer, it’s agents, employees or
assigns.
Customer agrees to defend, indemnify and hold harmless HforHosting
Network against liabilities arising out of: Any injury to person or property caused by any products sold or
otherwise distributed in connection with HforHosting
server. Any material supplied by customer infringing or allegedly
infringing on the proprietary rights of a third party.
Copyright infringement
Any defective products sold to customer from HforHosting
server. HforHosting shall be the sole judge of what
violates this Policy.
Server abuse policy
If we determine that any site on our servers is using too much of
the server's resources and therefore abusing the server, we have
the right to suspend that domain without any notice. It is then up
to you to contact us and formulate a plan to get that domain
activated again. We are quick to suspend any domain that abuses
the server's resources due to the shared nature of the server and
the negative impact an abusing domain has on other domains on the
same server.
SPAM Policy
HforHosting is committed to a zero-tolerance,
anti-Spamming policy. Under this policy, we prohibit Spam, or any
unsolicited commercial email, from being sent either: Over the
HforHosting network, by customers or any other users of
the HforHosting network (including customers' customers);
AND/OR over ANY network— if the message sent advertises or
mentions a site hosted on the HforHosting server.
We react quickly and seriously to violations, and we further
reserve the right to terminate the services, without prior notice,
of any customer disregarding this policy. Sending unsolicited
commercial email (a.k.a. "spam"), cross-posting messages to a
large number of Usenet groups, posting obscene or threatening
messages while using or referring to an HforHosting email
address or web site URL is prohibited. The use of HforHosting
Network servers as a mail drop for responses to activities
described above is also prohibited. Accounts cancelled due to spam
will be billed a "clean up" fee of $500.
If you have any complaints or comments regarding Spam on our
network, please direct them via contact form.
Content Policy
All services provided by HforHosting may be used for
lawful purposes only. Transmission, storage, or presentation of
any information, data or material in violation of any United
States Federal, State or City law is prohibited. This includes,
but is not limited to: copyrighted material, trademark,
intellectual property, material we judge to be threatening or
obscene, or material protected by trade secret and other statute
without proper authorization. The subscriber agrees to indemnify
and hold harmless HforHosting from any claims resulting
from the use of the service which damages the subscriber or any
other party.
Pornography and sex-related merchandising is prohibited on all
HforHosting servers. This includes sites that may infer
sexual content, or links to adult content elsewhere. HforHosting
Network will be the sole arbiter in determining violations of this
provision.
Also prohibited are sites that promote any illegal activity or
present content that may be damaging to HforHosting
servers or any other server on the internet. Links to such
materials are also prohibited.
Examples of unacceptable content or links
Pirated software
Hacker programs or archives
Warez sites
MP3 Distribution
HforHosting does not host sites of its competitors or web
pages promoting sites of its competitors.
Any illegal activity, including adult content, links to adult
content web sites, spamming or hacking will result in your site
being shut down and all your files deleted without warning.
HforHosting will be the sole arbiter as to what
constitutes a violation of this provision.
Email Policy
HforHosting may not be the source, intermediary, or
destination address involved in the transmission of any
unsolicited email, email bombs, hate email, or any mass email.
Your email account may not be referenced as originator,
intermediary, or reply-to address of such email. We consider mass
email any email message sent to more than 100 email addresses or
more than 10 news groups.
CGI Scripts Policy
Each account comes with its own cgi-bin. You are free to use any
CGI scripts you wish, [as long as they are not on our banned
script's list] however we reserve the right to disable any CGI
script that effects normal server operation or service to other
HforHosting customers. You will be notified in 24 hours
about offending cgi script. No chat room or similar scripts
allowed.
HforHosting is not responsible for scripts that you use in
your hosting. It is not our responsibility to ensure your scripts
function. Please don't expect our support techs to troubleshoot
aspects of your scripts or third party scripts that you use on
your sites hosted on our servers.
Traffic Policy
HforHosting allows for very generous traffic, and most
sites never exceed 500MB per month, unless they offer shareware,
sound, video, image and multimedia archives, are mirror sites or
any site whose primary purpose is file distribution. HforHosting
Network customers are discouraged from storing any files that
cause excessive traffic on HforHosting servers. Please
contact HforHosting Technical Support team for more
information. Again, 99% of the sites do not fall into this
category and never reach our traffic limits.
We reserve the right to refuse service to anyone for any reason
not prohibited by law. Also we reserve the right to terminate
service to any customer for any reason not prohibited by law.
Any deliberate attempt to cause damage to HforHosting or
any other Internet servers will result in immediate account
deactivation without prior notice. No refund is given in this
case.
All account plans come with a predetermined amount of traffic
allowance. We monitor all accounts and bill $3.00 for each gig of
traffic exceeded. You will NOT be charged for transfer that you
use beyond our generous data transfer limits without prior
notification. You can monitor your transfer at anytime in your
cPanel.
Backups
Full backups are made nightly. No guarantees are made of any kind,
either expressed or implied, as to the integrity of these backups.
Backups are made for server restoration purposes only. It is the
client's responsibility to maintain local copies of their web
content any information.
The "Backup Manager" is included in each hosting plan and client
can use this tool to back up their files. If loss of data occurs
due to an error of HforHosting, we will attempt to recover
the date for no charge to the client. If data loss occurs due to
negligence of client in securing their account or by an action of
the client, HforHosting will attempt to recover the data
from the most recent archive for a $50.00 fee.
Support Policy
It is the client's responsibility to have a good working knowledge
of aspects of their site's operation. Please do not expect the
HforHosting support staff to teach you how to use aspects
of the tools at your disposal.
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