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In Our 10th Year of Operation
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Frequently Asked Questions

1. Is there a minimum time contract/commitment?
Not at all. You can pay monthly or yearly. You can also cancel at any time.

2. How soon will my account be set up and ready for use?
Account orders are placed in our queue system. On a normal basis you will receive your account information in 3-24 hours after payment is received. To ensure proper setup all new accounts are first reviewed by our staff. You can start uploading and setting up your site as soon as you receive the welcome email.

3. Do I have access to update my site 24 hours a day?
Yes. Your site is available for you to update, 24 hours a day, 7 days a week.

4. Do you offer a money back guarantee?
Yes. If for any reason during the first 30 days you are not completely satisfied with any of our services, we will cancel your account and refund your money for that month's service. It is that simple!

5. Is my site backed up and how often?
Yes, backups are done daily on all servers.

6. What are your server specifications?
Our servers are Dell PowerEdge Dual Quad Core Intel Xeon 2.4 GHz machines with 16 GB of RAM, 4 x 1000 GB Hard Drives running Linux and Apache Web Server.

7. What other payment methods are available?
Their are many ways to pay, for more details please contact us.

 
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